FAQ

You can easily purchase your insurance policy online via our website. You can also get advice by calling our customer services and choose the policy that best suits your needs.  

Yes, you can cancel your insurance policy within 14 days without paying any penalty. After this period, your cancellation requests will be evaluated.  

Coverage in health insurance may vary depending on the policy you choose. Generally, hospital expenses, surgeries, prescription drugs and private healthcare are covered. You can contact our customer service to learn policy details.  

In traffic insurance, it is important to choose coverage appropriate for your vehicle type and intended use. Additionally, your past traffic history can also affect prices. Our customer representatives will help you choose the most suitable policy for you.  

The scope of your policy is stated in detail in the insurance documents sent to you at the time of purchase. You can also get more information about the scope of your policy by contacting our customer representatives.  

In case of damage, you can quickly apply in accordance with the instructions specified in your insurance policy. The insurance company will evaluate your application as soon as possible and initiate the necessary procedures.  

Many risks such as fire, flood, theft and earthquake can be covered in home insurance. You can add special coverage according to your needs by examining the scope of your policy in detail.  

You can make regular premium payments for your insurance policy by credit card, bank transfer or automatic payment order. You can contact our customer service to get more information about payment methods.